Safe Play

Responsible Gambling
at 375pk

Gambling should always be a form of entertainment — never a way to solve financial problems or escape stress. At 375pk, we provide the tools, information and support to help you stay in control at every step.

18+ Adults Only Self-Exclusion Available Deposit & Time Limits
Need Help Right Now?

If gambling is causing you or someone you know serious harm — financial, emotional or otherwise — please step away from the platform immediately. Reach out to a qualified counsellor or mental health professional in your city (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar). You can also activate a full self-exclusion directly through your 375pk account settings at any time, 24 hours a day. Contact our support team at [email protected] (plain text — copy this address into your mail application).

Gambling Responsibly Is Not Optional — It Is the Standard

At 375pk, responsible gambling is not a footnote — it sits at the core of everything we do. Whether you enjoy placing wagers on Pakistan cricket, following PSL T20 results, or exploring live casino games, our platform is built around one principle: you must always remain in control of your gambling activity.

We understand the Pakistani context. Many users access online betting platforms for entertainment, and the vast majority do so without any issue. But for a small number of people, gambling can cross from recreation into something harder to manage. Recognising that line — and acting before it becomes a serious problem — is what responsible gambling is all about.

This page explains the self-exclusion tools, spending limits, session controls and support resources available to all 375pk users. Read it carefully, share it with people close to you, and use the tools available whenever you feel you need them.

375pk's Core Commitment: We will never market to users who have self-excluded or requested reduced contact. We will never attempt to win back users who have closed their accounts for responsible gambling reasons. Your wellbeing matters more than platform revenue.
Self-Exclusion

Block your own access for a defined period or permanently. Takes effect immediately on request.

Deposit Limits

Set daily, weekly or monthly deposit caps to keep spending within your planned budget.

Loss Limits

Define the maximum you are prepared to lose in any rolling period. We stop play when the limit is hit.

Session Timers

Set time alerts and hard session limits so you never lose track of how long you have been playing.

Reality Checks

Periodic pop-up reminders showing your session duration and net activity to keep you grounded.

Cool-Off Period

Take a short break of 24 hours, 7 days or 30 days without permanently closing your account.

Safe Play Tools Available on 375pk

Every one of these tools is available to all registered users, free of charge, directly through your account settings. No waiting period, no questions asked.

Limits
Deposit Limits

Cap the total amount you can deposit over a daily, weekly or monthly rolling period. Once set, a limit can only be reduced immediately — increases require a mandatory 24-hour cooling-off delay to prevent impulsive decisions. Amounts can be set in PKR to match your personal budget.

Limits
Loss Limits

Set a maximum net loss for any rolling daily, weekly or monthly period. When your accumulated losses reach the threshold, the platform will suspend further wagering for the remainder of the period. This is one of the most effective tools for keeping gambling affordable.

Limits
Session Time Limits

Define a hard maximum for how long a single session can last. When the limit is reached, you will be logged out automatically. You can also configure gentle alerts at intervals — for example, a pop-up every 30 minutes reminding you how long you have been active.

Limits
Wager Limits

Restrict the maximum stake amount allowed per bet or per round of play. Wager limits are especially useful if you tend to increase bet sizes when chasing losses — a common pattern that responsible gambling research consistently flags as a risk indicator.

Break
Cool-Off Period

Take a temporary break from gambling without permanently closing your account. Available in 24-hour, 7-day and 30-day durations. During a cool-off, you cannot log in, deposit or place bets. All pending withdrawals and account balances are preserved.

Exclusion
Self-Exclusion

A more serious step than a cool-off period. Self-exclusion blocks your account for a minimum of 6 months, up to 5 years or permanently. During this period, marketing communications are also suspended. Re-activating a self-excluded account requires a mandatory reflection period and identity verification.

Awareness
Reality Check Alerts

Recurring on-screen notifications that display your total time in session and your net win/loss position. Reality checks can be set to appear every 15, 30 or 60 minutes. Seeing the figures in plain numbers often helps users make more measured decisions about continuing or stopping.

History
Activity History

A complete, downloadable record of all your deposits, withdrawals, bets placed and game sessions. Reviewing your activity history regularly is a healthy habit — it gives you a clear, fact-based picture of your gambling patterns rather than relying on memory alone.

Responsible Gambling Limits at a Glance

The table below summarises the key limit types, the periods they apply to, and how quickly changes take effect on your account.

Limit Type Available Periods Reduction Takes Effect Increase Takes Effect Cancellable?
Deposit Limit Daily / Weekly / Monthly Immediately After 24-hour cooling-off Yes — with 24-hour delay
Loss Limit Daily / Weekly / Monthly Immediately After 24-hour cooling-off Yes — with 24-hour delay
Wager Limit Per bet / Per session Immediately After 24-hour cooling-off Yes — with 24-hour delay
Session Time Limit Per session (minutes/hours) Immediately After 24-hour cooling-off Yes — with 24-hour delay
Cool-Off Period 24 hours / 7 days / 30 days Immediately Not applicable No — must run its course
Self-Exclusion 6 months / 1 year / 2 years / 5 years / Permanent Immediately Not applicable No — mandatory reflection period applies
Currency Note: All deposit and loss limits on 375pk can be configured in Pakistani Rupees (PKR). For example, you might set a weekly deposit limit of PKR 5,000 or a monthly loss limit of PKR 15,000 — whatever figure genuinely reflects what you can afford to lose for entertainment purposes without financial strain.

How to Self-Exclude on 375pk

Self-exclusion is the most powerful responsible gambling tool available. Follow these steps to activate it — the process takes under two minutes and takes effect immediately.

01
Log In to Your Account

Access your 375pk account using your registered credentials. Make sure you are on the official platform domain.

02
Open Account Settings

Navigate to "Account Settings" from your profile menu, then select the "Responsible Gambling" or "Safe Play" section.

03
Select Exclusion Period

Choose your preferred duration — from 6 months through to a permanent exclusion. Select the option that honestly reflects how long you need away from the platform.

04
Confirm & Done

Confirm your choice. Your account is locked instantly. You will receive a confirmation email and all marketing communications will stop immediately.

⚠ Important: If you need to self-exclude but cannot access your account for any reason, contact our support team directly at [email protected] (plain text — copy into your mail application) with the subject line "Self-Exclusion Request — [Your Username]". We will process your request manually within one business day and lock the account as a priority action.

Warning Signs to Watch For

Problem gambling often develops gradually. The earlier you recognise the signs — in yourself or in someone close to you — the easier it is to address. Take these indicators seriously.

01
Chasing Losses

Increasing your bets or session length to try to win back money you have already lost. This is one of the most reliable indicators of a developing gambling problem.

02
Gambling Beyond Your Means

Spending money on gambling that was earmarked for rent, bills, groceries, school fees or any essential expense. This is a clear financial red flag.

03
Borrowing to Gamble

Taking loans, using credit cards, or asking family and friends in Karachi, Lahore, or elsewhere for money to fund gambling activity.

04
Secretive Behaviour

Hiding your gambling activity from family members or lying about the amount of time or money you spend on betting platforms.

05
Inability to Stop

Repeatedly trying to cut down on gambling but finding yourself unable to stick to the decision, even when you genuinely want to stop.

06
Emotional Dependence

Using gambling as a way to escape stress, anxiety, depression, boredom or other negative emotional states rather than as pure entertainment.

07
Neglecting Responsibilities

Missing work, neglecting family obligations, or letting personal relationships deteriorate because of time or attention given to gambling.

08
Preoccupation with Gambling

Spending significant time outside sessions thinking about past bets, planning future bets, or calculating how to get more money to gamble with.

09
Restlessness When Not Gambling

Feeling irritable, anxious, or unsettled during periods when you are not gambling — a sign that psychological dependency may be forming.

If you recognise any of these signs: Activate a cool-off period or self-exclusion through your account settings right now. Then speak to a trusted family member or mental health professional. The earlier you seek support, the easier recovery is. Do not wait until the problem becomes severe.

Is Your Gambling Still Under Control?

Answer these questions honestly. They are not a clinical diagnostic tool, but they can help you reflect on whether your relationship with gambling remains healthy. If you answer "Yes" to two or more questions, we strongly encourage you to use the responsible gambling tools available on your account.

This is not a clinical test. For a formal assessment of gambling-related harm, please consult a qualified healthcare professional or addiction counsellor. Support is available in major Pakistani cities including Karachi, Lahore, Islamabad and Rawalpindi.
1 Have you ever spent more money gambling than you originally planned to in a single session?
2 Have you gambled with money that was intended for essential expenses like rent, bills or food?
3 Have you tried to win back money after a losing session by continuing to bet?
4 Have you felt anxious, irritable or restless when you were unable to gamble?
5 Has gambling caused conflict with family members or affected your work or studies?
6 Have you hidden your gambling activity or lied to people close to you about it?

Understanding the Legal Position in Pakistan

This is important information for all Pakistani users. Please read it carefully.

Online gambling occupies a legally restricted space in Pakistan under the Prevention of Gambling Act, 1977 and various related provincial regulations. 375pk does not claim to be licensed, approved or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial body.

References to payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are included purely for user familiarity. These providers do not endorse, affiliate with, or support gambling operations, and no such claim is made or implied by 375pk.

Users are solely responsible for understanding and complying with the laws and regulations applicable to them in their location. This page and the information it contains do not constitute legal advice. If you are uncertain about the legality of online gambling in your province or city, please consult a qualified legal professional.

⚠ Age Restriction: The 375pk platform is strictly for adults aged 18 years and over, or the higher minimum age required by the applicable operator or license jurisdiction. Anyone under this age is strictly prohibited from registering or using the platform. 375pk uses KYC identity verification to enforce this restriction. Age-gating alone does not make gambling lawful under Pakistani law — users must also comply with all applicable local legislation.

Support Resources for Problem Gambling

If you or someone you know needs help with problem gambling, the following types of support are worth exploring. Seek qualified professional help in your area.

Mental Health Professionals

Qualified psychiatrists and psychologists in Karachi, Lahore, Islamabad, Rawalpindi and other major cities can provide clinical assessment and treatment for gambling disorder, which is recognised as a behavioural addiction.

Community Support Groups

Peer support groups — including local equivalents of international programmes like Gamblers Anonymous — provide a non-judgmental environment where people share experiences and recovery strategies with others facing similar challenges.

Family & Relationship Counselling

Problem gambling affects the whole family. Family counsellors and social workers can help repair relationships, rebuild financial stability and create a supportive environment for recovery. Services are available across Pakistani cities.

375pk Support Team

Our customer support team is trained to handle responsible gambling requests sensitively and without judgment. Contact us at [email protected] to activate limits, request self-exclusion, or ask for guidance on safe play tools. Response available in English and Urdu.

A Note on Finding Help in Pakistan: Search for "addiction counsellor [your city]" or "psychiatrist [your city]" to find qualified professionals near you. Teaching hospitals in Karachi, Lahore and Islamabad typically have psychiatry departments with outpatient services. Do not be embarrassed to seek help — problem gambling is a recognised medical condition, not a moral failing.

Your Wellbeing Comes First

If you are playing on 375pk, always set your limits before you start. If you need a break, take one. If you need help, ask for it. Responsible gambling is not about playing less — it is about playing safely.

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18+ Only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Gambling involves financial risk. Responsible Gambling Resources